Schedule Your
Virtual Training
We provide free virtual UMS training sessions throughout the year. We allocate a dedicated Product Expert from our Technical Support team to provide personal assistance to you in a small group setting where you can learn to better utilize your software. This is a great tool available to you, and we encourage our customers to take advantage of these free trainings.
These training opportunities are two-hours long and cover a wide array of topics. Trainings are designed to provide our users an in-depth understanding about the core processes within UMS as well as cover frequently asked questions.
2024 Trainings
Application Setup, Tools, and HelpFebruary 14, 2024 | 10:00 AM to 12:00 PM Central
Account Control Panel and Customer/Location Management
March 13, 2024 | 10:00 AM to 12:00 PM Central
Billing and Meter Reading Management
April 17, 2024 | 10:00 AM to 12:00 PM Central
Payment and Reconciliation
May 15, 2024 | 10:00 AM to 12:00 PM Central
Miscellaneous Transactions Menus
August 14, 2024 | 10:00 AM to 12:00 PM Central
UMS Service Orders: Set up and Use
September 18, 2024 | 10:00 AM to 12:00 PM Central
*If you sign up but can’t attend the training, you will receive an email with a link to the recording afterward!