by Cole Miller | Nov 11, 2025 | Blog
Cybersecurity is top of mind for every utility. With rising threats and evolving compliance requirements, utilities need partners who can protect sensitive data while driving innovation. At CUSI, we’re proud to take another major step forward with the appointment of...
by Cole Miller | Nov 5, 2025 | Blog
Why Payment Processor Transitions Are a Pain Point for Utilities Modern utilities know that digital customer engagement isn’t optional—it’s expected. But even as utilities upgrade software systems and service models, many hesitate to switch payment processors. Why?...
by Ryan Miller | Dec 6, 2024 | Blog, New Integration
New Integration Sage Intacct Revolutionizing Utility Management with CUSI and Sage Intacct Integration Utilities operate at the intersection of essential services and operational complexity. From managing intricate billing cycles to maintaining financial transparency...
by Ryan Miller | Dec 6, 2024 | Announcement, Blog
Announcement SOC 2 Type II: Elevating Security and Trust for Utilities CUSI Achieves SOC 2 Type II Compliance: We are proud to announce that CUSI has successfully completed its SOC 2 Type II audit, marking a significant milestone in our commitment to providing secure,...
by Ryan Miller | Dec 5, 2024 | Blog, New Integration
New Integration Neptune My360 Simplify Utility Customer Experience with CUSI and Neptune 360 Integration At CUSI, we’re committed to enhancing utility customer service through innovation and seamless integrations. We’re thrilled to announce our new integration...
by Cole Miller | Jun 13, 2024 | Blog
Carol Stream, IL and Jonesboro, AR —June 12, 2024: Continental Utility Solutions, Inc. (CUSI) has partnered with Output Services Group, Inc. (OSG) to enhance utility billing communications, combining advanced billing systems with top-tier printing and mail solutions....
